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Complaints & Feedback

At Global Concern we welcome feedback from our supporters. We believe that responding to complaints, allows us to improve the quality of our work, build trust with our supporters and learn from the feedback provided.

There are a variety of ways you can provide feedback or lodge a complaint.  You can use the form on this page or contact us by email, phone or mail. Complaints can also be made in person. Once received, your feedback or complaint will be dealt with internally for consideration and resolution. Our Complaints Handling Policy details how we are required to deal with any complaint.